Every department and business unit has its own unique content management needs. Some are looking for simple search-and-retrieval, some need to access information through their GIS, CRM or ERP application, and some want to enable repeatable processes such as contract management, AP processing or customer onboarding.
User Presentation Part of the Laserfiche user presentation series, this interactive webinar showcases how enterprise content management is used in social services departments to streamline business processes. Mark Formella, Application Development Team Supervisor of City of Norfolk, demonstrates how to automate the handling of benefits case documentation, routing it to appropriate case workers, while storing and maintaining documents according to … Read More
No organization is an island. Every day, organizations around the world interact with customers and vendors to keep business moving. The ability to process and pay invoices in a timely manner is crucial to business continuity—and yet, a 2013 Institute of Financial Operations study on accounts payable automation found that 71% of organizations still rely on paper to store and … Read More
When a financial institution’s new account opening process is slow and painful, customer service suffers. And yet, far too many financial institutions continue to rely on paper forms, wet signatures and manual review processes, leading to lost productivity and high customer churn. When a financial institution’s new account opening process is slow and painful, customer service suffers. And yet, far … Read More