Case Management

Secure access for case workers and clients with automated requests

Case management is a collaborative process that enables the smooth delivery of human services such as income assistance, medical care, loan processing, and housing, among others. Effective case management is essential for providing high-quality services to qualified individuals at an affordable cost.

  • Impress clients by responding to service requests in a timely manner using web forms with digital signatures, mobile photo capture, and automated data extraction.
  • Ensure processes are quick, efficient, and transparent while maintaining control and security, with automatic notifications, task assignment, and mobile processing.
  • Maintain integrity and the trust of your clients with granular security, audit trail, automatic data protection, and controlled disposition of records.

BPMI will allow you to improve response times and expedite decision-making while ensuring client security.

Eliminating paper forms and documents allows you to automate processes, sign documents digitally, and access anywhere case files anywhere.

“By digitizing applications and automating the approval process, we have significantly improved crisis response time. We can sort through incoming documents much faster to determine grant amounts as soon as possible.”Community Action Partnership of Ramsey and Washington Counties

Case Studies

Learn how other companies have made their Case Management processes Quicker, Better, and Safer using the Laserfiche Document Management System as their business process management platform.

Latest Related Blog Posts

Read the latest about Enterprise Content Management, Document Management, Records Management, and Business Process Management on our BPM Blog.

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